Support topics
Will my order be subject to VAT?
VAT
VAT applies to orders delivered within the European Union and to UK orders below the £135 import threshold, and is charged at the applicable local rate. Prices shown when browsing within these regions include VAT, and will be confirmed and charged at checkout.
Duties and Import Tax
Orders shipped outside the EU may be subject to duties and local taxes, which vary by country.
For deliveries to Canada, Japan, Switzerland or the United Kingdom, we include duties and local taxes at checkout to ensure smooth customs clearance.
For all other countries, local taxes and customs duties are the buyer’s responsibility. If you’re unsure, please check with your local customs authority.
U.S. Sales tax
We are required by law to collect sales tax in certain states. If your shipping address is in one of these states, sales tax will be automatically calculated and added to your total during checkout.
If you are a tax-exempt organisation, please contact us with your exemption certificate before placing your order. We do not guarantee exemption from sales tax unless proper documentation is submitted and approved before the order is processed.
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